Sparx Meet Support
How can we help you today?
Enter your search term here...
Search
Contact us
New support ticket
Check ticket status
Knowledge base
FAQs + Tools + Tips
FAQs
11
How Do I Schedule A Meeting?
How Do I Start An On Demand Conference Right Now?
How Do I Start a Video or Web Conference Call?
How Do I Record My Conference?
How can I Manage my call Online?
See all 11 articles
Tools + Tips
5
Online Moderator Controls
Security and Privacy
Telephone Conference Controls
How To Successfully Host a Large or Event Sized Conference
Checklist For Your Conferences
Video Conferencing
Video Conferencing
10
How Do I Start My Video Conference?
What Equipment Do I Need For Video Conferencing?
What is 'Active Speaker' and How Does It Work?
Using Live Caption in Chrome
Change your background
See all 10 articles
Screen Sharing & File Sharing
11
How do I Share My Screen During a Meeting
Using your 'Drive' and Content Library
How Can I Invite Participants To My Screen Sharing Session
How Do I Share A Downloadable File?
How Do I Exit My Screen Sharing Session?
See all 11 articles
Scheduling + Summaries
Scheduling Conferences
5
How Do I Edit My Scheduled Conference?
How Do I Cancel A Scheduled Conference?
How Do I Set Up A Recurring Conference?
Do I Have To Schedule In Order To Start My Conference?
Using Your Account with Calendly
After Your Conference
3
Where to find your recordings
Post Conference Summaries
How do I access and view transcriptions?
Settings and Features
Features
15
Caller display
Searching your Online Dashboard
PIN-less Entry and SMS Notifications
Waiting Room
Address Book
See all 15 articles
Settings
10
How Can I Change My Access Code?
How Do I Change My Moderator PIN?
How Do I Change My Contact Details?
How Do I Change My Password?
How Do I Change The Time Zone?
See all 10 articles
Troubleshooting
Troubleshooting General
19
I'm Having Difficulty Joining a Call From My Browser
Participants can't see and/or hear me
Browser permission errors
Difficulties Using VoIP Services Such as Skype or Vonage
I Get a Firewall Warning
See all 19 articles
Troubleshooting Audio
3
I'm Hearing an Echo or Feedback on the Conference
I'm Hearing a Constant Beep or Blaring Signal During the Conference
No Audio on my iPhone or iPad App
Contact Us
To open a support ticket email:
sparxsupport@sparxtechnology.com
